Informasi Umum

Kode

20.04.3373

Klasifikasi

658.81 - Marketing Management

Jenis

Karya Ilmiah - Skripsi (S1) - Reference

Subjek

Marketing Management

Dilihat

138 kali

Informasi Lainnya

Abstraksi

The development of internet users in Indonesia is developing very fast. With this rapid development, many types of businesses have emerged by utilizing technological developments, one of which is the Virtual Hotel Operator (VHO). Reddoorz and OYO Rooms are two well-known VHOs in Indonesia. This study is supported by three variables which are, Electronic Word of Mouth, Perceived Value, and Trust. This research is qualitative research with a comparative type of study. Data collected through in-depth interviews with 15 respondents from Indonesia and citizens of millennial aged. Purposive and snowball sampling was conducted due to condition of this research. The triangulation method was chosen for reliability and validity in this research. The research conclude that Reddoorz has the highest percentages in overall variables influencing the purchase decision; Electronic Word of Mouth, Perceived Value, and Trust. It means the overall variables influencing the purchase decision of Reddoorz is superiority than OYO Rooms.

Key words: Electronic Word of Mouth, Perceived Value, Trust, Purchase Decision, Reddoorz, OYO Rooms, Virtual Hotel Operator

Koleksi & Sirkulasi

Seluruh 1 koleksi sedang dipinjam

Anda harus log in untuk mengakses flippingbook

Pengarang

Nama LATHIEFA RISQIADINDA
Jenis Perorangan
Penyunting Indrawati
Penerjemah

Penerbit

Nama Universitas Telkom
Kota Bandung
Tahun 2020

Sirkulasi

Harga sewa IDR 0,00
Denda harian IDR 0,00
Jenis Non-Sirkulasi