Penerapan Six Sigma pada implementasi SAP modul Training & Event Management di PT.TELKOM

Arief Purnomo

Informasi Umum

Kode

113068050

Klasifikasi

005.1 - Computer programming

Jenis

Karya Ilmiah - Skripsi (S1) - Reference

Subjek

Rekayasa Perangkat Lunak

Dilihat

430 kali

Informasi Lainnya

Abstraksi

ABSTRAKSI: Untuk menghadapi kompetisi bisnis yang sangat ketat , PT. Telkom merekayasa ulang dan meningkatkan seluruh proses agar lebih efektif dan efisien . Bisnis proses training & event management termasuk salah satunya. Implementasi SAP training & event management diharapkan dalam mensolusi permasalah proses bisnis eksisting yang terpecah pecah , tidak terukur dan susah dikontrol. Six sigma telah terbukti sebagai alat peningkatan proses yang sukses di banyak tempat. Dengan pendekatan data – driven , six sigma mampu meningkatkan , mengukur secara kuantitatif kualitas proses , sehingga menmungkinkan peningkatan proses secara berkelanjutkan . Menerapkan Six sigma pada Implementasi SAP Modul Training & Event Management selain dapat memastikan keberhasilan implementasi juga memastikan dampak implementasi terhadap peningkatan kualitas proses.Kata Kunci : Six Sigma , Peningkatan Proses , SAP , Training & Event Management.ABSTRACT: Facing hyper competitive market enforce PT.Telkom to improve effectively and efficiency of all its processes including training & event Management. Implementing SAP Training & Event Management is the solution for PT.Telkom to improve a fragmented, unmeasured and hard to control existing process in training management. Six sigma has been proven as effective business process improvement tool . Using Data Driven approach six sigma able to improve and measure and quantify quality of process , enabling a sustainable improvement process. Implementing Six Sigma on SAP Training & event Management implementation , become a ultimate solution to ensure a successful implementation SAP and to ensure the impact of implementation to process quality improvement.Keyword: Six sigma, Process Improvement, SAP, Training & Event Management.