The Influence of Ease of Use, Hedonic Motivation, Trust and Price Value on Intention to use Shopee Paylater in Indonesia - Dalam bentuk pengganti sidang - Rancangan Karya Akhir

M. IVANDA VATRIADY HARDIANA PUTRA

Informasi Dasar

76 kali
25.04.074
000
Karya Ilmiah - Skripsi (S1) - Reference

This study aims to analyze the factors influencing the intention to use Shopee PayLater in Indonesia by focusing on ease of use, hedonic motivation, trust, and price value. Utilizing a quantitative approach, data were collected from 210 respondents who were active users of Shopee PayLater. The study employed multiple linear regression analysis to examine the effects of these factors on users’ intentions. The results reveal that hedonic motivation, trust, and price value positively and significantly influence the intention to use Shopee PayLater, while ease of use does not have a significant impact. Hedonic motivation emerged as the most dominant factor, highlighting the importance of creating enjoyable experiences for users. Trust was found to reduce perceived risks and enhance users' confidence in the service, while price value played a crucial role in determining users' decisions, particularly when the perceived benefits outweighed the costs. The insignificant effect of ease of use suggests that respondents are already familiar with digital technologies, making this factor less critical. These findings provide practical implications for Shopee and other financial technology service providers to focus on strategies that enhance emotional experiences, build trust through data security and transparency, and offer competitive pricing to attract and retain users. The study contributes to the literature on financial technology adoption by demonstrating the relevance of the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) in understanding consumer behavior in emerging markets like Indonesia.

Subjek

BUSINESS MARKETING
 

Katalog

The Influence of Ease of Use, Hedonic Motivation, Trust and Price Value on Intention to use Shopee Paylater in Indonesia - Dalam bentuk pengganti sidang - Rancangan Karya Akhir
 
viii, 79p.: il,; pdf file
English

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Pengarang

M. IVANDA VATRIADY HARDIANA PUTRA
Perorangan
Indrawati, Salsabila Aisyah Alfaiza
 

Penerbit

Universitas Telkom, S1 International ICT Business
Bandung
2025

Koleksi

Kompetensi

  • BM62G3 - CONSUMER BEHAVIOR
  • BM64C4 - E-COMMERCE AND INFORMATION BUSINESS
  • EBI2H4 - MANAJEMEN PEMASARAN
  • BM62B4 - MARKETING MANAGEMENT

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